Privacy Policy

Our company, “Vian Mamilla” (hereinafter: the “Company”), respects the privacy of interested parties, potential customers, and customers of the Company (hereinafter: the “User” or the “Users”), who use the various services provided by the Company.

This includes users of the website managed and operated by the Company (vian.co.il), and the Company’s social media pages (including Facebook, Instagram, TikTok, and others), as well as the Company’s digital systems such as digital invoices, CRM systems, payment processing systems, telephony systems, and more.

The Company is committed to protecting and safeguarding the personal information that Users share with the Company and therefore acts in accordance with the privacy policy detailed below and the applicable laws.

This Privacy Policy regulates the manner in which the Company uses the information it collects about Users. This document details the types of information collected and stored in the Company’s databases, the purposes for which the information is collected, the possible uses the Company may make of the information, the third parties to whom the Company may transfer information, how the Company handles and stores the information, and the rights of Users regarding the information collected about them.

The information provided by the User to the Company depends on the User’s consent and free will. The User is not legally obligated to provide information; however, in such a case, the Company may not be able to provide some or all of its services. Use and continued use of the services provided by the Company constitute the User’s consent to this Privacy Policy and to the storage and management of information concerning the User in the Company’s databases.

This Privacy Policy is written in the masculine form for convenience only and refers equally to all genders.

Information Collected by the Company

Any information collected by the Company or provided to it by the User or someone on the User’s behalf in connection with the User’s use of the services provided by the Company, as well as any information protected under the Israeli Protection of Privacy Law, 1981.

Examples of collected information include:
• First and last name
• Landline and/or mobile phone number
• Gender
• Marital status
• Employment status
• Email address
• Address provided by the User for receiving services from the Company, including deliveries, returns, installations, and repairs
• ID number
• Date of birth of the User, relatives, children, and expected birth dates
• Website visit history, orders, and purchases, including information collected for customer identification and adaptation of benefits/services
• Customer club information, including membership details, point accumulation, benefit redemption, purchase dates, store branches, and shopping preferences
• Information required to complete purchases, including products purchased, quantity, price, purchase date, and payment method details (excluding full credit card details)
• Additional information provided by the User or received by the Company regarding the User or use of the services
• Information about User behavior, including content viewed, pages and products visited, browsing times, searches performed, online services used, and frequency of use
• Information regarding the User’s device, including IP address, operating system, geographic location, and related data
• Non-identifiable information regarding Users, as detailed in the Cookies Policy
• Information received from third-party business partners, including credit card companies and other commercial collaborations
• Recruitment information submitted in response to job advertisements, including resumes, recommendations, and professional background details

How Is Information Collected?

• Information provided by the User when purchasing products online or in stores
• When subscribing to the Company’s mailing list/newsletter
• Information received in connection with Company services and activities
• When contacting the Company by email or any communication channel
• Through the use of Company services
• Through technologies such as cookies, pixels, and similar tracking tools for social networks and search engines

Use of Cookies

The website uses Cookies and other technologies such as pixel files for one or more of the purposes detailed in this Privacy Policy.

The Company uses third-party collection technologies such as Facebook, Google, and WhatsApp.

The Company may also transfer information about you to such third parties, who may use it for their own purposes. Third parties may use collection technologies such as Cookies to collect information about you from the website, application, and other locations on the internet, in accordance with their own privacy policies.

https://www.whatsapp.com/legal/privacy-policy

https://policies.google.com/privacy?hl=iw

https://www.facebook.com/privacy/policy

LinkedIn Insight Tag – Privacy Policy

TikTok Pixel – Privacy Policy

Purposes of Information Collection

The Company collects information about Users for one or more of the following purposes:
• Providing services and improving service quality
• Contacting Users
• Operating and managing the website
• Marketing, advertising, sales promotion, and encouraging purchases
• Enabling website operations
• Development and operation of services and the website
• Maintenance and monitoring of website activity
• Statistical analysis and research
• Conducting surveys
• Displaying and customizing advertisements
• User profiling for marketing purposes
• Sending advertisements, updates, benefits, promotions, and newsletters
• Direct marketing under applicable law
• Defending against legal claims and enforcing terms of use
• Compliance with legal obligations

The Company will retain information for as long as necessary to fulfill these purposes unless a longer retention period is required by law.

Transfer of Information to Third Parties

The Company will not transfer information to third parties except as detailed below:

1. Transfers will include only relevant information and will be carried out proportionally and lawfully.

2. The Company may transfer information in the following cases:
a. To service providers such as IT support providers, hosting services, payment processors, website developers, survey and research providers, delivery and logistics companies, advertising and marketing providers, lawyers, consultants, and other providers connected to Company operations.
b. If legally required, including court orders.
c. In disputes, claims, lawsuits, or legal proceedings involving the User and the Company.
d. In cases of transfer, sale, merger, acquisition, assignment, or change of control involving the Company or its assets.
e. If the Company suspects harmful activity against the Company, Users, or third parties.
f. If the Company suspects unlawful use of the website.
g. If disclosure is required to prevent harm to the Company, User, or third party.

The Company may transfer information outside Israel, including to countries with different privacy protection standards than those applicable under Israeli law.

The Company and anyone on its behalf shall not be liable for damages arising from information collection, use, transfer, storage, or security.

Information Security

The Company uses reasonable technical and physical security measures according to accepted standards. However, information transmitted electronically, including over the internet, can never be completely secure. Users provide information at their own risk.

Information Regarding Third Parties

If a User provides information regarding other persons, including family members, the User must:
(a) Inform those third parties about this Privacy Policy.
(b) Obtain any required consent for collection, use, disclosure, and transfer of their personal information.

Changes and Updates

The Company may change this Privacy Policy from time to time at its sole discretion without prior notice. The updated policy published on the website shall be binding.

Right to Review and Correct Information

Under applicable law, every person is entitled to review information held about them and request correction or deletion if the information is inaccurate, incomplete, unclear, or outdated.

Links and Hyperlinks

The website may contain links or banners to external websites not supervised by the Company. The Company is not responsible for the privacy policies, legality, reliability, or security of such external websites.

Contact Information

If you have questions, requests, complaints, or believe your privacy has been violated, please contact us:

Phone: 050-488-9919
Email: amaya.eventt@gmail.com

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